![]() Please, review these changes, until then Amazon Fresh orders are on hold. Then charges for bags I understand, but paying for a bag with only 1 item in it, is absurd, and it always happens. Members receive free two-hour delivery as long as. It definetly compromises the tips of these hard workers using thier own private cars. Amazon Fresh is a grocery pickup and delivery service available to Prime members in major cities in the US and some select cities worldwide. Now if I just need a few items I have to tack on delivery fees that could exceed $10. Accountability, and dependability is what matters. Last year was a disaster in getting frozen items, frozen. Or at least a call, not just rely on a text or an email. For one, ringing the bell to alert the customer thier order is out there. ![]() How are frozen items to be delivered without being thawed in the summer months? We are just coming upon the summer months? Some of your delivery persons are not following the customers delivery requests. The other issue is your deliveries are arriving from private cars. This has thrown my budget, and my family for a loop. For one, you force your members to buy at least $150 worth of groceries when it was $35 to get free shipping, which was competitive and compelling. The first Amazon Fresh grocery store opened to the public on September 17, 2020, in the Woodland Hills neighborhood of Los Angeles. I have been a grateful and avid buyer ,every week. I am extremely disappointed in Amazon Fresh. And new delivery charges - I'm DONE with Amazon Fresh! (And Amazon retail is getting a little old too). Call center agents are located overseas vs. Originally, grocery orders from Amazon Fresh were thoughtfully packaged (using freezer bags + wrap for frozen and chilled items) but they are cutting corners in every way now, as they no longer use freezer packaging (many items are thawed and unsafe to consume). The numerous price hikes and additional fees for everything translate into AMAZON FRESH IS NOT WORTH IT. next-day delivery, which is what was previously available). As of this month, Amazon Fresh delivery windows are 2 days later (vs. Additionally, as of February 2023, the previously "free" Amazon Fresh grocery delivery (for orders of $35 and up) has been changed to $150 and up (otherwise a delivery fee is charged). ![]() The sudden site change was never noted to customers. Fresh Brand Raw Medium Peeled & Deveined Tail Off Shrimp (41-50 Count/Pound), 1 lb (Frozen), Responsibly Sourced, Phosphate Free 4. They are auto-generating tips based on a percentage of the grocery order, which the customer knows nothing about. I never received any Amazon notification email, announcing that they would start auto-generating a tip for Fresh orders, and this was never told to me by any Fresh or Retail agent. We always give a cash tip directly to the driver/delivery person and never (not once) have we authorized a tip when placing a grocery order on the website. Prior to November '22, the system never charged me a tip - I know that because we have placed over 100 orders since 2020 and a tip was never added by the Amazon system until November '22. Customers shopping Amazon Fresh will find a wide assortment of national brands and high-quality produce, meat, and seafood. I've just discovered that since November 2022, Amazon Fresh has been charging a tip that was never authorized. Amazon Fresh is a new grocery store designed from the ground up to offer a seamless grocery experience, either in-store or online. Amazon Fresh groceries have never been the caliber of local grocery stores but doorstep delivery was worth it, pretty much. Amazon says the cart will make "a quick grocery trip even quicker by allowing (shoppers) to skip the checkout line.We've been ordering from Amazon Fresh since the pandemic hit. The Fresh stores include a shopping cart that tallies up items as it enters the basket and enables instant checkout, and Alexa stations throughout the store that can be asked questions.Ĭustomers can enter the store the traditional way, but if they want to use the cart, they need to open their Amazon app and swipe it. Quincy City Council: 'Bands of roving teenage boys' prompt Quincy resolution on bike traffic Lighthouse views: Top sale this week - oceanfront living for $3.3 million in CohassetĪ mob hit: Boston actor Alessandro Nivola is the boss 'Many Saints of Newark' ![]() Construction includes changes to the storefront, entrance and walkway, as well as installing corrals for shopping carts.Īccording to Amazon's website, there are no Fresh stores in Massachusetts.Īmazon's first Fresh store, a 35,000-square-foot traditional supermarket, opened last year in a strip mall in Woodland Hills, California. ![]()
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